1. About this Policy
We at Bimano Ltd trading as Buildpex (“Buildpex”) are taking your privacy very seriously and committed to make sure your personal information is protected. This policy will explain in details how we use your personal information and what personal information is collected. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
By using our website, you therefore consent to the collection and use of your personal information by us as detailed in this Privacy Policy.
2. What data do we collect?
When you contact us regarding our services, you will be asked to provide personal information. Personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Some of the information will come directly from you and we might also get some from publicly available places.
We may collect, use, store and transfer different kinds of personal data about you as follows:
- Identity Data including first name, middle names and surname. We may also collect your title, profession, job title, nationality, marital status, gender and date of birth
- Financial Data including bank account details, payment debit/credit card details and information held by credit reference and fraud prevention agencies
- Contact Data including delivery and billing address, email address and telephone number
- Technical Data including internet protocol (IP) address, your login data, browser type and version, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website/or any apps
- Profile Data including your username and password, products/services provided to you/your business, feedback and survey responses
- Usage Data includes information as to how you use our website
- Transaction Data including details about you/your business trading history with, including payments from you/your business.
- Marketing Data including areas of interest, your consent or refusal to receive promotional marketing information and your communication preferences (whether you would like to receive information from us via email, SMS, post or telephone)
3. How do we collect your data?
Your personal information is collected when:
- When you use contact forms and account applications
- When you send emails to us requesting quotation, information or service
- When you place an order for service or product
- During telephone calls or messaging exchanges using instant messaging applications or third-party platforms
- During your engagement with/responses to our marketing campaigns; which includes data on conversions (e.g. where you engage with an advertisement and go on to make a purchase with us)
- When you use our website. We will also place cookies on your device. Please see our Cookies Policy (https://buildpex.com/privacy-policy) for more information about the cookies we use and how you can change your cookie settings.
4. How we will use your data?
We only use your personal information if we have you consent or we have another lawful basis.
We use your personal information described in previous section for several reasons:
- To carry out our obligations under any contracts entered into between you and us. For example, we will use your payment details and delivery address to process your order(s), and to communicate with you about your order(s) for a service or product
- To contact you about our services, promotions and activities (if you consent to be contacted)
- To notify you about changes to our services and to otherwise communicate with you. For example, we will use your contact details in order to respond to any queries that you submit to us
- Manage your account (if applicable) and our relationship with you
- Use data analytics to improve our website and services
- To carry out security checks to protect against fraudulent transactions and to prevent and detect criminal activity
- To improve and measure the effectiveness of our marketing communications, including online advertising
5. How do we store your data?
We take all reasonable measures to keep your personal information safe and secure which may include data encryption. We only keep your personal information for as long as we have you consent to keep it or other legal grounds.
6. Marketing
We will never contact you for any marketing purposes by email, telephone or otherwise unless you have opted in to receive marketing materials.
7. What are your data protection rights?
You have number of rights in relation to personal information we hold about you:
- Right to Information – You are entitled to be made aware of the contact details of the Bimano GDPR controller, the purpose for which your information was collected, who has access to this information and why, how long this information is to be retained and how to withdraw consent, restrict or erase this information. You are entitled to request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are dealing with it lawfully and correctly
- Right of Rectification – You can request to have inaccurate information corrected or incomplete information completed. You will need to supply verification of any change of data
- Right of Erasure – You have the right to request erasure of all personal data where the data is no longer necessary for the purposes for which it was retained, the personal data has been unlawfully processed, you withdraw consent for the data to be retained, or where we are required to erase your data to comply with law
- Right to Restrict Processing – We are required to stop processing data where you contest the accuracy of the data, where you wish to restrict the data rather than erase the data being collected, or where you object to the data being retained for direct marketing purposes
- The Right to Data Portability – Under certain circumstances, you have the right to request to receive the personal data concerning yourself which you have provided in a structured, commonly used, and machine-readable format, and have the right to transmit that data
8. Privacy policies of other websites
Our website may contain links to third party websites and/or applications. If you open those links or allow connections you may allow third parties to collect data about you.
We have no control over these third party websites and/or applications and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website and/or application you visit and/or use.
9. Changes to our privacy policy
This Privacy Policy is reviewed on regular basis and we update Privacy Policy occasionally to reflect feedback we receive. This Privacy Policy was last updated on 15th July 2024.
10. How to contact us
If you have any questions or comments regarding this Privacy Policy or personal information collected about you please email Data Protection Officer at dpo@buildpex.com.
The Bimano UK Data Protection Registration Number is ZB072345
Bimano Limited
Dalton House
60 Windsor Avenue
London
SW19 2RR
Telephone 0208 138 0498